Custom Website Design & Development

You bet! We believe in empowering business owners with the knowledge and tools they'll need to easily take care of things once their project is complete. (You also have the option for us to continue to take care of things for you.)

So many clients have been left high and dry by their previous web developers with little to no knowledge of how to do anything on their own site. It's wrong and poor business practice. It makes us sad to see how many people have suffered, and we will never do that to our clients.

Our private, Clients Only website is full of tutorials and other helpful information that will help you before, during, and after our work together. Along with that, we give our clients a custom Website Wrap-Up Package which contains even more information specific to their website.

Unless that’s part of your unique project, no - you will set up your account, template(s), auto-responders, etc.  We simply connect your opt-in forms to your service and style the forms.

If you would like assistance with this, be sure to bring it up in our consultation so we can factor it into the timeframe and cost.

We need to have at least SOME content before we can begin designing your mockups. We’ll need to know what text needs to stand out, where certain blocks of text should be placed, what your pages will be called, and more. You can always change text later, but if you want to ensure that we are maximizing the real estate on your site - especially your home page - we encourage you to start now.

We provide you with an outline to make the process of putting your content together as non-stressful as possible.  

If you don’t have your content to us within the designated time frame, we will charge a fee to keep your spot open.

• Your commitment and full attention to the project. We ask that you trust our experience, expertise, and design sense, and allow us to guide you to an attractive, professional, functional website.
• Your Getting Started work - without this, nothing can happen.
• Your content (on time) - this is crucial.
• Your logo in a vector format.
• High quality and high-resolution photos/images (you'll have access to our account with Deposit Photos if needed).

You are responsible for your own:

• Hosting (unless we are providing WordKeeper hosting as part of your contract)
• Domain (your URL)
• Email marketing (if applicable)
• Annual premium plugin and theme renewal fees - We charge minimal annual fees (much less than if you purchased and had to renew annually yourself - which you certainly can if you like) for use of our product licenses like Beaver Builder and Gravity Forms (monthly maintenance clients have even more discounts)
• Possible SSL Certificate fees: Your web host may charge extra for a certificate. If installation and configuration of your SSL requires additional time and other complicated processes, we will charge an additional fee.
• Other outside services/needs (special services to provide the functionality you need, such as project management services, e-commerce services, special plugins, etc.)
• Monthly maintenance (if you choose to have us help you)
• Any services you need to assist you with GDPR compliance (We can help with basic set up)
• If you need us to build your site on a different domain while your current site stays up and running, we can certainly do that.  There is a $250 additional fee to migrate your new website to your main domain (URL) once it’s complete (fee is waived for Très Chic clients and those who are using WordKeeper for web hosting). If you have a current/live site and don’t want to incur the extra fee, we will put up an “under construction" or "coming soon” page while we build.

• Advanced/ongoing SEO. We will optimize your website pages, posts, and images using search engine friendly standards and by installing and configuring the best SEO plugin on the market, Yoast. You’ll learn how to update and edit your SEO descriptions yourself with our easy-to-follow tutorials located in our Clients Only website.
• An open-ended project timeline. We’ll need your full commitment and participation in order to meet deadlines and avoid having to charge extra fees (that wouldn't be fun for either of us). In other words, we’ll set a timeline and request that all parties stick to that timeline.  
• And anything else listed in the question “Are there any extra fees?” shown above.

If you need any kind of e-commerce solution, we’ll discuss it during your consultation and will add this functionality into your project proposal. Or, if you prefer, this can be a Phase Two add-on after your website launches (this will require a new custom quote based on the scope of Phase Two).

Absolutely! Your website will be built so that you can easily add to your website when you’re ready. If you would rather us handle this for you, we’d be happy to and will provide you with a quote once we have all the details.

We could go on and on as to the reasons, but we’ll sum it up for you with a few thoughts…

You go to or call upon a professional for your haircuts, medical maintenance and issues, manicures, car repair, plumbing, electrical work, and much more. Why would you not do the same for the digital “brochure” that represents your business to millions? If you have a brick and mortar business, you’d hire a contractor, painter, and probably a designer.  Again, why would you not do the same for the aspect of your business that will reach more people and work for you 24/7?

Just like nearly anything in life, you CAN learn how to build your own website. You CAN spend the time watching videos, taking classes, testing different themes and plugins, chatting with web hosts when you press something that makes your screen go blank (this is actually called the “white screen of death”). But for every moment you’re doing that, you’re focusing on something other than your own clients, services, and products. In most cases, it’s a time vs. money vs. skill vs. desire situation. What are you willing to give up to DIY?

While several of our clients have benefitted from increased sales/donations, there are no guarantees in life. Just like giving a person a plant, they have the choice to care for it and watch it grow or let it wither and die.

What we can guarantee is that we will set you up for success following all the best practices of design, Google’s rules and regulations, plus a few hundred other important rules and processes using our years of design and marketing experience and expertise.

We provide you with the tools. It’s up to you how (and how often) you use them.

We are setting everything up for you so that you can easily manage your own site once we’re done. If you need assistance, we provide 4 weeks of email support after your site launches and the option to continue to have us secure, backup and maintain your site (find our about our Golden Maintenance Package here). We’re also available for Tweak Requests at any time.

As you probably know, the strategy of “if you build it, they will come” doesn’t usually work. In order to get more traffic to your site and gain more clients and revenue, it will take ongoing work on your part. We will help by setting you up for success in terms of site structure, a good foundation for SEO, assisting you with submitting your site to the search engines, and more.

We will also promote you on our site in our portfolio and let the world know on social media when your site is launched. However, it is important for YOU to add new, relevant content to your site regularly, share your content on social media and in your newsletter, list your business in Google and Yelp listings, etc. If you're in need, we can refer you to excellent social media and Google experts to assist you with ongoing promotion and advertising.